Training Terms and Conditions
Annie Barr Associates is completely dedicated to your total satisfaction. If you have any suggestions, or comments, please email us at training@anniebarr.co.uk.
How to book your course
Scheduled course information:
Registration for all courses is at 9.15am for a 9.30am start. Most conclude at 4.00pm although this can vary. The fee includes tuition, course materials, morning and afternoon refreshments (not lunch) and a certificate of completion.
Telephone
Most of our clients prefer to book or order by telephone, bookings are regarded as firm bookings. We will allow a 7 day ‘cooling off’ period after which the booking will be treated as confirmed. We do NOT accept provisional bookings.
Post or fax
Feel free to photocopy the order form as many times as you require, copies can be downloaded from our website.
Email
Will be accepted as long as we have the order details, your full name and contact details – bookings@anniebarr.com.
Terms and conditions
Bookings
All bookings shall be confirmed by email within 48 hours. We cannot confirm the booking until we receive the appropriate course fees. If an applicant is to be sponsored by their employer, the appropriate authority should endorse the application. Any application without this endorsement will not be accepted. On receipt of the appropriate fee the applicant will be sent a receipt or an invoice as confirmation of a place on the course. Our payment terms are 28 days of the invoice date. Annie Barr Associates will charge a late payment fee of 8% of the total for late payments.
Paying for your course
Personal bookings – payment should be made using a cheque, credit or debit card at the time of your booking.
Payments by an employer or third party – an invoice will be raised immediately and payment is due within 28 days of issue. Purchase Order numbers should be quoted where possible on your application.
Late payments will incur an additional 8% charge under the Late Payments of Commercial Debts Act 1998.
Course cancellation
A fee of £25.00 will be charged for a cancellation made at more than 28 days prior to the course. There will be no refund of fees if a cancellation is made less than 28 days prior to the commencement of a course, or for non-attendance of the participant. In the event of Annie Barr Associates having to cancel the course for any reason, a full refund will be made, and priority given on the next available course.
CANCELLATIONS MUST BE MADE BY EMAIL AND WILL NOT BE ACCEPTED BY ANY OTHER MEANS.
Travel and accommodation
You are advised NOT to book travel tickets or accommodation until you have received written confirmation of course venue, which will normally be 21 days before the scheduled dates. Annie Barr Associates will not reimburse these costs. You are advised to take out travel insurance.
Changes by Annie Barr Associates Ltd
Annie Barr Associates reserve the right to cancel a course, change the venue, amend the dates and/or fees and course tutors at any time and without prior notice.
Reaching us
If you need to contact us, please email us on enquiries@anniebarr.com, alternatively, you can call on +44 (0)1661 835621 or 07500048222 or write to us at Unit 6, South Acomb Farm, Bywell, Stocksfield, Northumberland NE43 7AQ.
Privacy Policy
Annie Barr Associates does not disclose buyers information to third parties.