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Clinical Negligence Case Management - An Introduction Training

Clinical Negligence Case Management - An Introduction Training

CPD Points 12 | Duration 2 Days | £239.00 per delegate

Course Introduction

Get an introduction to managing clinical negligence and personal injury claims for clients, along with the many different approaches to case management with this introduction to clinical negligence case management.

This course is interactive and stimulating, with plenty of opportunities to put theory into practice. During the clinical negligencetraining and afterwards, participants can enhance their professional development with an experienced case manager.

This programme is the foundation that helps professionals to shine as case managers and is particularly relevant for multidisciplinary professional teams.

This course is accredited at Level 4 by the OCN Credit4Learning.

This course is accredited by the Royal College of General Practitioners

Course Aims

  • To understand the practice and principles of case management in relation to clinical negligence and personal injury claims
  • To understand how theory and practice of case management are crucial to the success of the case manager and client working relationship
  • To promote and understand the importance of evidenced-based practice

Course Content

Case Management: Personal injury or clinical negligence claims

  • Case management principles and practice
  • What is case management?
  • Referrals
  • The role and responsibilities of every professional

Case study

  • The background
  • Salient information
  • Evidence
  • Case progression
  • Timelines
  • Defendant-roles
  • Claimant-roles

Cerebral Palsy, Erbs Palsy and Spinal Injury

  • What is CP?
  • What is EP?
  • Facts and figures
  • Disability
  • Case Analysis

Working with Clients

  • The client
  • Families
  • Children
  • Boundaries
  • Professionalism
  • Communication
  • Support and advocacy

Client Funds

  • Invoicing
  • Role of the Court of Protection
  • Managing finance and costs
  • How to approach deputies

Education and Social Services

  • Working with schools and colleges
  • Transition
  • Working with social services
  • Benefits allowances
  • Support Worker Management
  • Recruitment
  • Time-sheets, rota and shift patterns
  • Support worker training
  • HR issues: appraisals
  • Support workers: policies and procedures
  • Rates of pay
  • Team leader or not?

Working with Solicitors

  • Record keeping
  • Communication
  • Information requests
  • Witness statements
  • Expert conference calls
  • The case: what’s involved
  • The importance of facts
  • Case management reports
  • Report writing: what’s involved
  • Case management costs

Assessment Process

  • Initial assessments
  • Home visits
  • Risk assessments
  • Practical sessions


  • Roles and responsibilities
  • Expert reports and their role in the claim
  • Who is involved and how to identify them?


  • The importance of communication
  • Commissioning services
  • Professionals involved in rehabilitation
  • Strategies
  • Reintegration

Care Planning

  • 24 hour care packages
  • Care goals
  • Care and support plans
  • Care costs
  • Working with statutory services
  • Legal issues and the MCA
  • Policies and procedures
  • Communication strategies

Training and Mentoring

  • Support Worker management
  • An introduction to competency-based frameworks
  • Personal development plans
  • Evidence-based practice

Who should attend / would be applicable?

  • New case managers
  • Nurses
  • Allied Health Professionals
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Course Dates Call 01661 844327 to make a telephone booking

There are currently no dates scheduled for this course, to enquire about availablity or a bespoke session please contact us

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