Duration 4 Hours | £35.00 per delegate
More than 80% of business leaders in the UK believe customers are not only the biggest pressure point for businesses, but are also the most influential drivers of change within the commercial industry.
With its’ interaction with customers and varied experiences day to day, delivering excellent customer services will stand you out from the crowd.This short course will give you the upper edge in the world of retail and key understandings of customer service, adding a great example of your drive and desire to your CV and personal development.
This course will introduce you to skills needed to deliver excellent service to your customers.
The course is split into manageable sections.
Learners will cover any customer related legislation that affects customer service, individual health and safety responsibilities and gaining approval to make changes to procedures and practices.
This course is suitable for anyone wanting to develop their customer service skills.
4 Hours | £35.00 per Candidate
If you wish to arrange this training on a bespoke basis please get in touch to get an exclusive deal. Pricing is tailored to the client and is based on your individual training requirements.
We believe in making our bespoke booking process as straightforward and simple as possible. Once you contact us we will begin the planning process and liaise with your team to secure dates, from there we put together your training course and provide registration and course evaluations. Our team is on hand to help and advise at any point throughout the bespoke process.