Information Governance / Confidentiality in a Medical Setting

Information Governance / Confidentiality in a Medical Setting

CPD Points 3 | Duration 3.5 Hours | £49.00 per delegate

Course Introduction

This course will give medical receptionists/administrators an understanding of Information Governance, and how this relates to their role. It will provide delegates with the knowledge and skills needed to manage the complex issue of maintaining confidentiality in a medical setting.

This course is interactive with group work and discussion.

This course is accredited by the Royal College of General Practitioners

Course Aims

  • To gain an understanding of the importance of confidentiality within a General Practice setting including an understanding of Government guidelines

Course Content

  • Information Governance, the NHS Constitution
  • The Information Commissioners Office (ICO)
  • Caldicott review, principles and guardians
  • Data Protection Act
  • Freedom of Information
  • Definition of Confidentiality, and what is meant by 'Confidential Information'
  • Paper Records
  • Computer Confidentiality
  • Sensitive Personal Information
  • Common pitfalls with regards to breaches of confidentiality
  • Consent

Who should attend / would be applicable?

  • Receptionists
  • Administrators

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